Education

Some of the sectors who have our training

PAMOVA Cymru has developed sessions specifically for teachers and classroom assistants to give them the knowledge and confidence to safely manage challenging behaviour.

Our focus is building and reinforcing existing skills in a supportive way so employees are in a position to manage conflict in the most effective and confident manner possible.

All sessions are linked to legislation and current information from Ofsted and Estyn.

Training can also be extended to include Personal Safety for teaching staff, students and security teams within Universities.

Housing and Facilities Management

PAMOVA Cymru provide personal safety training to housing and facilities employees to keep them and their clients safe in the face of conflict situations.

Our training sessions are tailored to be relevant to the situations employees face within their role. It will provide them with the skills to understand sources of violence, awareness of signs of aggression and how to respond to such behaviours. It will also include scenarios that reflect issues they need to resolve within their day to day work environment whilst being flexible to meet service specific needs.

NHS

PAMOVA Cymru work directly with NHS Trusts to develop policy and strategies related to conflict management and develop new and innovative approaches to manage challenging behaviour in the workplace.

Our tailored training courses ensures employees receive the level of training they need for their role. It will provide them with the skills to recognise, prevent and manage challenging behaviour, and defuse conflict situations effectively.

Our partnership with the NHS Trusts mean they are at the forefront of staff development in healthcare in the UK.

Mental Health

Specific to all employees within mental health services.

Employees are able to explore the causes of challenging behaviour within the required setting and pro-active strategies for reducing behaviours. They will develop knowledge and skills in de-escalation strategies and be able to apply appropriate action when faced with challenges.

It is in line with best practice, research and the evidence base connected directly within this specialist area of healthcare.

Learning Disabilities

Employees benefit from gaining knowledge on how to recognise signs and symptoms of challenging behaviour within their working environment.

They are able to identify causes, and deal with situations using simple interventions to diffuse difficult and potentially aggressive situations.

Employees have the ability to resolve conflict through interpersonal skills with individuals, whilst considering their environmental needs, as well as understanding the issues that may lead to challenging behaviours.

Care and Social Workers

Specifically for individuals involved in various aspects of social care who gain appropriate skills and knowledge to fulfil their role.

Training is developed through direct consultation with the organisation. Training needs analysis’ are completed to identify the type of conflict situations, and the level of risk faced.Through this process, bespoke training is developed.

Due to the diverse nature of the social care role, training in this area is needs specific. It gives Organisations the confidence that they have prepared their employees to stay, and keep themselves and the people they support safe.

What Participants Say About Our Training

"The trainer was hugely knowledgable and the course was structured thoughtfully maintaining the groups interest throughout".

"I felt the spirit of unity from everyone and the trainers were very helpful and made everyone relaxed".

“Better informed in how to talk down avoid violent confrontations brilliant enjoyed every minute.”

Cath

“Excellent – both in practice and theory.”

Huw

“Very useful made you think excellent for work and everyday life created awareness.”

Rebecca

“Well structured and presented, appropriate for work of Mental Health professionals.”

Dave

“It was enlightening and helpful with dealing with psychological problems of the carer as well as the client.”

Ruth

“Excellent course good trainers with ability and personality.”

Norma

“Excellent teaching methods extremely useful for my clinic area.”

Sarah

“Excellent knowledge and communications and skills gained, extremely useful and a great eye opener.”

Ruth

“Great course! It was very comprehensive, engaging and easy to learn.”

Farida

"Very educative and taught in a manner that was effective and interactive."

Aina

"Very well delivered. Kept us going with "happy stories" but "firm commands," stressed the importance of ethnic/morals/de-escalation and saving life."

Dr Mayuri

"It was my first experience doing PAMOVA, very informative, the instructors defined every technique from simple activity, which was easy to understand and useful in real work scenarios."

Arun

"In my opinion the trainers are very good at conducting, passing and teaching information at a high standard."

Craig

"Very good trainers, easy techniques, easy to remember and effective."

SanJida

"Very informative on aspects of the law. Very good practical safety movements taught."

Jennifer

Who We Train

Email: info@pamova.com / Tel: 01792 324319